Your Agent

Why book your Universal Studios Orlando Vacation with us?

In addition to being travel agents, our team is made up of some past Orlando area theme park employees, Mom’s and Dad’s and agents that love Orlando. We have worked, lived, and played, all around Orlando Florida. We are happy to share our Universal Studios Theme Park knowledge with you and plan the perfect Universal Studios Orlando Vacation for you.

We never charge a fee for our services.

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What does it cost to work with Universal Family Vacations?

Our services are FREE. There are no hidden fees, and we work with you to find the perfect Universal Studio Resort vacation for you and your family.

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Our Advantages

We know Universal Studios
Our Services are FREE
Stress Free Vacation Planning
Save Time & Money on your Universal vacation

Our Story

Lisa and Steve, the owners, both worked for the Walt Disney Company and have worked, lived, and have played all around Orlando.

Pixie Vacations was started several years ago to share Disney Vacation planning tips and savings with everyone and soon after guests wanted to also experience Universal Studios and other Orlando area resorts and attractions. So Universal Family Vacations was created to help guests wanting to stay at Universal Studios Orlando.

Debbie Matullo

Hi! My name is Debbie and I have been in the travel industry for many years and cannot wait to help you plan an EPIC Universal Orlando Vacation!! My goal is to give each client personalized service for a worry free and stress free experience from start to finish! Whether this is your 1st visit to Universal Orlando or your 20th, let me help you make your vacation amazing! My concierge level service is of no additional cost to you. As a Universal Specialist, I am here to answer all of your questions, help you plan and book your dining, events, special celebrations, etc! If your plan is to split your trip between Universal and Disney, I will make sure it is a smooth transition.

I look forward to helping you create many new memories. Contact me today at debbie@pixievacations.com and let’s get started!!

Kristin

Hi! My name is Kristin Zarchan!

I have been a travel agent for over 14 years. I am a mom to three wonderful children, Breanna, Tyler, and Hayley, and we love traveling to Universal Orlando together. My son, Tyler, has various different abilities that teach us unique ways to approach visits to theme parks, including traveling with earplugs, a weighted lap blanket, fidget toys, and more.

As a special needs mom and specialist, I am uniquely equipped to navigate the parks with my special needs son, ensuring we enjoy our visits without worry. As a year-round Special Olympics volunteer coach, I am adept at overcoming challenges both daily and while traveling. I use these skills to help you plan a smoother transition from home to vacation. I also specialize in guiding special needs guests through the ins and outs of accessibility within the theme parks. I can assist with unique dietary needs, navigating wheelchairs on rides, and more. I hold my Autism Travel certification through the IBCCES, the agency that issues and approves the Individual Accessibility Card (IAC).

I maintain regular contact with Universal chefs to stay informed about food allergy information. Personally, I am allergic to shellfish and gluten, while my family also deals with allergies to milk and bananas.

I also enjoy taking trips with my adult friends, as even moms need a vacation. Universal’s Halloween Horror Nights is an exceptional experience, showcasing their storytelling through sights, sounds, and smells. If Halloween isn’t your thing, Mardi Gras in February offers vibrant festivities—I’ve even ridden the Pegasus Float and thrown beads to the crowd. Christmas at Universal is magical, featuring the Macy’s parade and Santa himself. My personal experiences with these holiday events ensure I can create a fabulous vacation for your family and friends.

Photography is one of my passions, and I love capturing the magic of our travels. My Facebook page, www.facebook.com/kristinspixievacations, offers an immersive look at Universal Studios Orlando, Islands of Adventure, Volcano Bay, Universal Hollywood, and soon, Epic Universe. Each of the Universal Orlando hotels is featured in its own album, showcasing everything from bathroom layouts to spacious bedrooms.

I would love to share my Universal Orlando travel insights and tips with you. Thanks to yearly onsite trainings and family vacations to Universal Orlando, I stay up to date with the latest attractions and happenings in the parks. Ready to embark on your next adventure? Select my name on the quote form and receive a complimentary quote, or reach out directly to me at Kristin@pixievacations.com.

Experience the moments. Share the memories.

Chris

Chris “Sharpie” Sharps

I have been an agent with Pixie Vacations for over 10 years.

I am an adopted dad to three amazing boys, DisNerd, MouseChatter (mousechat.net podcast) and lover of all theme and amusement parks.

I am a Disney Vacation Club member, and frequent visitor to the Orlando area. I have been to Walt Disney World, Disneyland, and have sailed many times with Disney Cruise Line. In between Disney Vacations – I’m always planning my next adventure. I am an avid artistic photographer, a total “Jeopardy head” with his specialty being Disney, all things Mr. Potato Head, and Disney/Pixar!

Many think Disney is just for kids, but that cannot be further from the truth. With world class dining, shopping and entertainment, there is plenty to do for any member of your family. Another common misconception is that Disney Vacations are very expensive. As a Pixie agent, I am committed to planning a vacation that is both magical and affordable for you and your family! I am excited to assist you in planning your vacation – let’s get started! Where would you like to go?

To Infinity – or Beyond???

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Chris ‘Sharpie’ Sharps

304.657.0409

Megan Granger

Hello! My name is Megan Granger and I look forward to helping you plan a memorable vacation to Universal. Whether this is your first visit or your 5^th, I will be sure to pass along all the tips and tricks to ensure that you have an epic vacation!

I have two children ages 4 and 8, so I know how to ensure that your family has the best time. Whether you are huge Harry Potter fans or just headed to the theme parks for some thrills, I have you covered!

After we decide on the right hotel for your party, I help with everything from dining suggestions and reservations to planning out your park days to ensure you make the most of your time.

Contact me today to get started on your epic adventure to Universal at megangranger@pixievacations.com! I can’t wait to start planning with you!